You are the last passenger standing in the baggage claim and the carousel stops without furnishing your checked luggage. What do you do? Do not panic (yet). Chances are that your belongings are misplaced and not lost forever. The team at GlobalEntryServices.org has complied the following a list of steps to take to help you locate your missing checked baggage.
Once you have discovered that your luggage is not emerging from the entrance of the conveyer belt, go to the baggage office, typically located near baggage claim. If you cannot find the baggage office, ask an airport employee or call the airline’s lost baggage department. The vast majority of airlines and airports have sophisticated systems that allow officials to check the location of luggage. Passengers must furnish their claim ticket and/or identification for an official to check on the status of the baggage. Employees are able to locate your belongings to inform you of its whereabouts and time you can expect them. In most cases, your luggage is a couple hours or a day behind your arrival.
2.Before Leaving the Airport
The team at GlobalEntryServices.org recommends requesting a copy of the missing luggage report. Ask for a follow up phone number and inquire about any delivery charges, as some airlines do not provide this free of charge. Select airlines may provide passengers with a small stipend for emergency provisions upon request. Likewise, some airlines reimburse passengers for necessities after viewing receipts. The amount of any dispersed funds greatly depends on how long it will take to retrieve your baggage and if you are away from home or not.
If the airline determines that your luggage is permanently lost, you will need to submit a claim with the airline. In the event that you utilized multiple carriers, the final carrier is the one responsible, typically. The claim form asks for the value of the lost belongings to consider factors like depreciation and evidence — much like insurance claims. The team at GlobalEntryServices.org advises passengers to be honest with appraisals since airlines can deny claims based on inflation or fraud.
Airlines may request receipts or some type of documentation to validate the value of the claim. Since the typical person does not hold onto sales slips of every item purchased, you may need to negotiate with the airline on reimbursement amounts. Airlines also have a limit on liability costs of uninsured checked luggage that may equate to $200 per bag. The U.S. Department of Transportation (DOT) sets the maximum reimbursement for luggage lost on domestic flights at $3,500. If the airline loses your sports equipment, they will often pay for the cost of rentals.
Airlines can take weeks to months to disperse payment for lost luggage. If the airline only covers a portion of belongings lost, the team at GlobalEntryServices.org suggests contacting homeowner’s or renter’s insurance, credit card companies and utilized travel agencies to inquire about available insurances. While it may be the fault of the airline, select organizations may compensate customers for losses.